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Journal

Profit: Jurnal Administrasi Bisnis

SINTA 3

ISSN 2338-4654 · University of Brawijaya · 204 articles in the index

  1. Journal Article

    Synergy of Knowledge Management and Dynamic Capabilities Driving Innovation in East Java's SMEs Growth

    Edlyn Khurotul Aini; Eliana Sandy Yuliaji

    Profit: Jurnal Administrasi Bisnis, Vol. 20 No. 1 · 2026 · Indonesian · DOAJ

    This study investigates how Knowledge Management Capability (KMC), Dynamic Capability (DC), and Innovation Ambidexterity (IA) relate to Business Performance (BP) among MSMEs in East Java. A quantitative survey design was applied by distributing questionnaires to MSMEs in the province. Using…

  2. Journal Article

    Unlocking ESG Value in Crisis: A Corporate Life Cycle Perspective from Indonesia’s Pandemic Experience

    Natalia Poespawijaya; Rahayu Mudjilah; Krismiaji Krismiaji

    Profit: Jurnal Administrasi Bisnis, Vol. 20 No. 1 · 2026 · Indonesian · DOAJ

    This study examines how ESG disclosure, funding policy, and corporate life cycle influence firm value, and whether ESG plays a moderating role in these relationships. Using panel data from 149 non-financial firms listed on the Indonesia Stock Exchange from 2021 to 2024, the analysis employs a Fixed…

  3. Journal Article

    Expectancy Disconfirmation Theory: A Systematic Literature Review of Satisfaction & Behavioral Intentions

    I Kadek Java Sumantra Yasa; Mohammad Iqbal; Edriana Pangestuti

    Profit: Jurnal Administrasi Bisnis, Vol. 20 No. 1 · 2026 · Indonesian · DOAJ

    Tourist satisfaction is known as one of the main antecedents affecting revisit intention, destination loyalty and word-of-mouth behavior. According to Expectancy Disconfirmation Theory (EDT), satisfaction results when pre-visit expectations are compared with actual experiences. This paper entails…

  4. Journal Article

    The Role of Service and System Quality in Enhancing User Satisfaction in Digital Systems

    Raissa Arifafarina; Nurlita Sukma Alfandia

    Profit: Jurnal Administrasi Bisnis, Vol. 20 No. 1 · 2026 · Indonesian · DOAJ

    This study investigates the influence of system quality and service quality on user satisfaction by applying for tax, namely MSME owners, and extending the DeLone and McLean IS Success Model. Using a quantitative approach, we analyze user perceptions of usability, responsiveness, and support across…

  5. Journal Article

    Breaking the Turnover Cycle: The Untold Power of Transformational Leadership, Workload, Communication and Satisfaction

    Nia Riana; Teuku Noerman; Eliana Sandy Yuliaji

    Profit: Jurnal Administrasi Bisnis, Vol. 20 No. 1 · 2026 · Indonesian · DOAJ

    This study investigates the impact of transformational leadership, communication, and workload on job satisfaction and, in turn, turnover intention among loan officers in Indonesian microfinance institutions. Using SmartPLS, the research simultaneously tests both direct and mediating effects…

  6. Journal Article

    Enhancing Cooperative Performance Through Innovation: Role of Entrepreneurial Orientation and Knowledge-Sharing Behaviour

    Mukhammad Yusuf Naufal Firdaus; Rofiaty Rofiaty; Christin Susilowati

    Profit: Jurnal Administrasi Bisnis, Vol. 20 No. 1 · 2026 · Indonesian · DOAJ

    This study examined the determinants of performance in consumer cooperatives in Pasuruan Regency, focusing on entrepreneurial orientation (EO), knowledge-sharing behaviour (KSB), and cooperative performance, with innovation as a mediating mechanism. A cross-sectional survey was conducted among 77…

  7. Journal Article

    The Influence of Digital Customer Experience on Customer Loyalty Mediated by Customer Satisfaction and Brand Image

    Nathania Astrid Amanda Sari; Astrid Puspaningrum; Ananda Sabil Hussein

    Profit: Jurnal Administrasi Bisnis, Vol. 20 No. 1 · 2026 · Indonesian · DOAJ

    This research examines the impact of Digital Customer Experience (DCE) on Customer Loyalty, with Customer Satisfaction and Brand Image Serving as mediating variables, using data from 200 MyTelkomsel mobile application users in Malang City, Indonesia. Adopting a quantitative approach and employing…

  8. Journal Article

    Shaping Purchase Intentions: The Impact of Perceived Usefulness, Ease of Use, and Compatibility on Attitudes Toward Behaviour

    Kusdi Rahardjo; Tri Wulida Afrianty; Yudha Prakasa

    Profit: Jurnal Administrasi Bisnis, Vol. 20 No. 1 · 2026 · Indonesian · DOAJ

    The increasing recognition of the potential consequences of environmental degradation has heightened public awareness regarding the significance of sustainability. One notable source of ecological pollution arises from motor vehicles' release of air pollutants. This investigation aims to explore…

  9. Journal Article

    Profitability, Capital Structure, and Investment Decisions on Firm's Value in the Pharmaceutical Sector in Indonesia: Before, During, and Post the COVID-19 Pandemic

    Syifa Afifah Rahmani; Maria Widyarini; Vera Intanie Dewi

    Profit: Jurnal Administrasi Bisnis, Vol. 20 No. 1 · 2026 · Indonesian · DOAJ

    Investors evaluate a firm's valuation and indicate the amount they are prepared to pay should the company be sold. Factors such as profitability, capital structure, and investment decisions can influence this value. This study aims to analyze the impact of profitability (ROE), capital structure…

  10. Journal Article

    From Fast Fashion to Thrift: Generation Z’s Sustainable Consumption Behavior in Bandung

    Kevin Grahadian; Maria Widyarini; Syayu Zhukhruffa

    Profit: Jurnal Administrasi Bisnis, Vol. 20 No. 2 · 2026 · Indonesian · DOAJ

    This study examines the determinants of thrift shopping practices among Generation Z consumers in Bandung, Indonesia, using an extended Theory of Planned Behavior (TPB) framework within the context of sustainable fashion consumption. The research specifically examines how perceived behavioral…

  11. Journal Article

    Bitcoin Asset Preference in Mutual Fund Portfolio: A Phenomenological Study

    Novian Dwi Ramadana; Sumiati; Mychelia Champaca

    Profit: Jurnal Administrasi Bisnis, Vol. 20 No. 2 · 2026 · Indonesian · DOAJ

    This research examines Indonesian investment managers' attitudes and knowledge toward Bitcoin as an institutional investable asset and reviews the digital asset's worldwide adoption. Indonesian investment managers' role in this job market crisis can be understood through a prudent behaviour…

  12. Journal Article

    The Effect of Interactivity and Trust on Purchase Intention: The Moderating Role of Time Pressure in Live Streaming Commerce

    Salsabila Putri Tristiana; Zainul Arifin; Sunarti

    Profit: Jurnal Administrasi Bisnis, Vol. 20 No. 2 · 2026 · Indonesian · DOAJ

    This study examines the influence of interactivity on purchase intention in live-streaming commerce on Shopee Live for fashion products. The study also considers trust as a mediating variable, while time pressure is a moderating factor that may alter the relationship between trust and purchase…

  13. Journal Article

    Board Characteristics and Information Technology Governance on Cybersecurity Disclosure in Indonesian Banking

    Najwa Kamillah; Cacik Rut Damayanti; Agung Nugroho Luthfi Imam Fahrudi

    Profit: Jurnal Administrasi Bisnis, Vol. 20 No. 2 · 2026 · Indonesian · DOAJ

    The escalation of cyber threats in the banking industry necessitates greater transparency of information to ensure the maintenance of the financial system. Nevertheless, there are inconsistencies in the results of previous research and limited studies that collectively integrate board…

  14. Journal Article

    How Work-Life Balance and Perceived Organizational Support Shape Nurse’ Performance Through Job Satisfaction

    Julius Ardianto Victorius Ndraha; Rofiaty; Ana Sofia Aryati

    Profit: Jurnal Administrasi Bisnis, Vol. 20 No. 2 · 2026 · Indonesian · DOAJ

    Employee performance in healthcare organizations is influenced by organizational conditions and individuals’ responses to work. Nurses, as frontline healthcare workers, face high job demands, requiring a balance between work and personal life and organizational support. This study aimed to analyze…

  15. Journal Article

    Bridging Universities and Small Enterprises for Digital Human Resource Management Adoption

    Agung Nugroho Luthfi Imam Fahrudi; Benny Hutahayan; Aflah Hanif Nadanta et al.

    Profit: Jurnal Administrasi Bisnis, Vol. 20 No. 2 · 2026 · Indonesian · DOAJ

    Digital HRM adoption has become increasingly important for higher education institutions and micro, small, and medium enterprises, particularly within the education sector, as organizations seek to improve efficiency, service quality, and decision-making through data-driven HR practices. We…

  16. Journal Article

    Destination Branding Strategy Based on Innovation of Agribusiness MSME Products in Petungsewu Tourism Village

    Fitri Labuda; Sri Suyani; Angryta Nur Anisya

    Profit: Jurnal Administrasi Bisnis, Vol. 20 No. 2 · 2026 · Indonesian · DOAJ

    This study examines how agribusiness-based MSME product innovation can strengthen Petungsewu Village's destination branding in Dau District, Malang Regency, using a descriptive qualitative approach. Data collection was conducted through structured interviews, direct observation, and document…

  17. Journal Article

    A Systematic Literature Review: Theoretical and Conceptual Frameworks of the Determinants of Green Purchase Intention

    Linda Wahyu Ekananda; Sunarti; Inggang Perwangsa Nuralam

    Profit: Jurnal Administrasi Bisnis, Vol. 20 No. 2 · 2026 · Indonesian · DOAJ

    The global environmental crisis demands a transformation of people’s consumption patterns toward sustainability. This study synthesizes the theoretical frameworks and determinants of green purchase intention through a Systematic Literature Review (SLR). This study uses the PRISMA protocol to…

  18. Journal Article

    How Do Organizational Factors Shape Employee Engagement? A Systematic Review of Empirical Evidence and Theoretical Perspectives

    Maria Goreti Ilmiana Anapah; Mochammad Al Musadieq; Ika Ruhana

    Profit: Jurnal Administrasi Bisnis, Vol. 20 No. 2 · 2026 · Indonesian · DOAJ

    The problem of low employee engagement in the workplace has been identified both globally and nationally. Empirical research on employee engagement has increased in recent years. However, independent survey organizations such as Gallup continue to identify low employee engagement, underscoring the…

  19. Journal Article

    The Role of Debt Literacy in Shaping Loan Repayment Behavior in P2P Lending

    Annisa Maharani Arya Putri; Risna Wijayanti; Mychelia Champaca

    Profit: Jurnal Administrasi Bisnis, Vol. 20 No. 2 · 2026 · Indonesian · DOAJ

    The rapid proliferation of peer-to-peer (P2P) lending in Indonesia has increased financial inclusion to 85.1% in 2022, with national literacy rising from 38.03% in 2019 to 49.68%. Nevertheless, non-performing loans (NPL) averaged 2.90% in 2023, primarily linked to younger borrowers from Generation…

  20. Journal Article

    Systematic Literature Review: How Financial Literacy, Trust and Firm Reputation Affect Investment Decision

    Sinta Carolina; Mohammad Iqbal; Ari Darmawan

    Profit: Jurnal Administrasi Bisnis, Vol. 19 No. 1 · 2025 · Indonesian · DOAJ

    The urge for investment has increased these past ten years. The rise of investment awareness is side by side with Indonesia’s financial literacy awareness in 2019. After the pandemic, people became more aware of saving and investing. On the other hand, investment preferences have become a…