1 hasil untuk "Azli Azhar"

A discrete event simulation approach to improve the efficiency of university parcel centre services in Universiti Malaysia Pahang Al-Sultan Abdullah

Azli Azhar; Jack Kie Cheng; Freselam Mulubrhan

International Journal of Industrial Management, Vol. 20 No. 1 · 2026 · Inggris · DOAJ

The increasing reliance on e-commerce has led to higher demands in parcel management and customer expectations, exposing parcel centres to challenges like long waiting times and poor resource allocation. If left unaddressed, these issues may result in delays and customer dissatisfaction. This study…