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Jurnal
Computing
Scopus
ISSN 0010-485X · Springer Science+Business Media · 1 artikel di indeks
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Artikel Jurnal Teks lengkap
Future directions for chatbot research: an interdisciplinary research agenda
Abstract Chatbots are increasingly becoming important gateways to digital services and information—taken up within domains such as customer service, health, education, and work support. However, there is only limited knowledge concerning the impact of chatbots at the individual, group, and societal…