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Journal of Operations Management
Scopus
ISSN 0272-6963 · Wiley · 3 artikel di indeks
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Artikel Jurnal
The effect of customer and supplier concentrations on firm resilience during the COVID ‐19 pandemic: Resource dependence and power balancing
Abstract The COVID‐19 pandemic has created significant disruptions in both demand and supply. Our study makes use of such dramatic changes in demand and supply during the pandemic to examine resource dependence and power balancing/unbalancing issues in buyer–supplier relationships. Specifically, we…
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Artikel Jurnal Teks lengkap
How information technology automates and augments processes: Insights from Artificial‐Intelligence‐based systems in professional service operations
Abstract This study contributes to the technology management literature on the effects of IT on operations processes by examining the use of systems based on Artificial Intelligence (AI) in professional services. The paper builds on key concepts on AI, information systems, professional work, and…
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Artikel Jurnal Teks lengkap
Strengthening supply chain resilience during COVID ‐19: A case study of JD .com
Abstract The coronavirus/SARS‐CoV‐2 (COVID‐19) outbreak has caused severe supply chain disruptions in practically all industries worldwide. Online e‐commerce platforms, which interact directly with various industries and service numerous consumers, have become remarkable interfaces to observe the…