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Electronic Markets
Scopus
ISSN 1019-6781 · Springer Science+Business Media · 10 artikel di indeks
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Artikel Jurnal Teks lengkap
Generative artificial intelligence
Abstract Recent developments in the field of artificial intelligence (AI) have enabled new paradigms of machine processing, shifting from data-driven, discriminative AI tasks toward sophisticated, creative tasks through generative AI. Leveraging deep generative models, generative AI is capable of…
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Artikel Jurnal Teks lengkap
Artificial intelligence in E-Commerce: a bibliometric study and literature review
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Artikel Jurnal Teks lengkap
Digital transformation as an interaction-driven perspective between business, society, and technology
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Artikel Jurnal Teks lengkap
What makes you continuously use chatbot services? Evidence from chinese online travel agencies
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Artikel Jurnal Teks lengkap
On the stress potential of videoconferencing: definition and root causes of Zoom fatigue
Abstract As a consequence of lockdowns due to the coronavirus disease (COVID-19) and the resulting restricted social mobility, several billion people worldwide have recently had to replace physical face-to-face communication with computer-mediated interaction. Notably, the adoption rates of…
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Artikel Jurnal Teks lengkap
The rise of artificial intelligence – understanding the AI identity threat at the workplace
Abstract Artificial intelligence (AI) is being increasingly integrated into enterprises to foster collaboration within humanmachine teams and assist employees with work-related tasks. However, introducing AI may negatively impact employees’ identifications with their jobs as AI is expected to…
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Artikel Jurnal Teks lengkap
Machine learning and deep learning
Abstract Today, intelligent systems that offer artificial intelligence capabilities often rely on machine learning. Machine learning describes the capacity of systems to learn from problem-specific training data to automate the process of analytical model building and solve associated tasks. Deep…
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Artikel Jurnal Teks lengkap
Frontline robots in tourism and hospitality: service enhancement or cost reduction?
Abstract Robots are being implemented in many frontline services, from waiter robots in restaurants to robotic concierges in hotels. A growing number of firms in hospitality and tourism industries introduce service robots to reduce their operational costs and to provide customers with enhanced…
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Artikel Jurnal Teks lengkap
AI-based chatbots in customer service and their effects on user compliance
Abstract Communicating with customers through live chat interfaces has become an increasingly popular means to provide real-time customer service in many e-commerce settings. Today, human chat service agents are frequently replaced by conversational software agents or chatbots, which are systems…
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Artikel Jurnal Teks lengkap
Trustworthy artificial intelligence
Abstract Artificial intelligence (AI) brings forth many opportunities to contribute to the wellbeing of individuals and the advancement of economies and societies, but also a variety of novel ethical, legal, social, and technological challenges. Trustworthy AI (TAI) bases on the idea that trust…