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Journal

Management Letters/Cuadernos de Gestión

Scopus

ISSN 1131-6837 · Universidad del País Vasco (UPV/EHU) · 391 articles in the index

  1. Journal Article

    Mediterranean Diet and Happiness in Generation Z: Implications for Well-Being Management

    Jose L. Ruiz-Alba; Guillermo Bermúdez-González; Pablo J. López-Tenorio et al.

    Management Letters/Cuadernos de Gestión, Vol. 26 No. 2 · 2026 · Spanish · DOAJ Scopus

    This study investigates how adherence to the Mediterranean diet, hedonic and eudaimonic well-being, and physical activity jointly influence self-perceived happiness among Generation Z consumers. Using survey data collected from young adults in Andalusia, Spain, and applying fuzzy-set qualitative…

  2. Journal Article

    Understanding Generation Z’s Willingness to Pay for Sustainable Fashion: Personal and Corporate Drivers

    Mónica Veloso; Anne Schmitz; Myriam Quiñones

    Management Letters/Cuadernos de Gestión, Vol. 26 No. 2 · 2026 · Spanish · DOAJ Scopus

    The present study aims to explore the sustainable fashion purchasing behavior of Generation Z by identifying both personal and corporate factors that could enhance the intention to buy and pay a premium price for sustainable clothing. In addition, it explores the potential moderating role of…

  3. Journal Article

    What makes consumers happy? The role of FoMO, brand-person congruence and emotional marketing in a multi-gender model

    Orlando Josue Martínez-Arvizu; Mario Alberto Salazar-Altamirano; Araceli Galiano-Coronil et al.

    Management Letters/Cuadernos de Gestión, Vol. 26 No. 2 · 2026 · Spanish · DOAJ Scopus

    This study investigates the impact of brand–person congruence (BPC) and the fear of missing out (FoMO) on consumer happiness, considering the mediating role of emotional marketing (EM) and gender-based structural differences. Drawing on self-congruence theory and the Differential Emotion Processing…

  4. Journal Article

    Narcissism at the Helm: The Environmental Consequences of Grandiose and Vulnerable Narcissism of CEOS

    Paula Villalba-Ríos; Julio Vecino-Gravel; Carmen Barroso-Castro et al.

    Management Letters/Cuadernos de Gestión, Vol. 26 No. 2 · 2026 · Spanish · DOAJ Scopus

    Nowadays, nothing is more critical for business than dealing with environmental degradation. Drawing upon the Upper Echelon Theory, this study delves into the nuanced influence of CEO narcissism on corporate environmental performance. Unlike previous research that treats narcissism as a single…

  5. Journal Article

    The Impact of ESG Practices on ROA, Financial Leverage, and ROE. A Comparative Analysis of the United States, the European Union, China, and Japan

    Gracia Rubio Martín; Francisco José González Sánchez; Raquel Pérez Estébanez

    Management Letters/Cuadernos de Gestión, Vol. 26 No. 2 · 2026 · Spanish · DOAJ Scopus

    The article provides a comprehensive understanding of how Environmental, Social, and Governance performance increase the return on assets and the companies’ financial leverage, ultimately enhancing the return on equity, in the United States, the European Union, China and Japan. To achieve this…

  6. Journal Article

    How Financially Literate Is Generation Z? A Cross-Country Study

    Jorge Luis Lopez-Lapo; Esther Del Brio

    Management Letters/Cuadernos de Gestión, Vol. 26 No. 2 · 2026 · Spanish · DOAJ Scopus

    This study investigates the determinants of financial literacy among Generation Z, the first financially educated and highly digitalised generation, in Spain and Ecuador, two countries characterised by different levels of financial inclusion, institutional development, and financial education…

  7. Journal Article

    Risk Management in Family Franchises: Analysis of the behaviour differences between founding and heir leaders

    María Fernández Muiños; Luis Vázquez Suárez; Ilir Hajdini

    Management Letters/Cuadernos de Gestión, Vol. 26 No. 2 · 2026 · Spanish · DOAJ Scopus

    This study examines generational differences in risk-taking behaviour in family franchise firms by integrating upper echelons theory and the socioemotional wealth (SEW) perspective. Specifically, it analyses whether founder and successor leaders differ in their propensity to assume risk, and under…

  8. Journal Article

    The role of emotions in the adoption and use of programmatic advertising by organizations

    Paloma Fuentes-Santos; Eleni Papaoikonomou; Javier Bustos Díaz

    Management Letters/Cuadernos de Gestión, Vol. 26 No. 2 · 2026 · Spanish · DOAJ Scopus

    This paper focuses on the role of emotions in innovation adoption within organizations. Rather than adopting the traditionally individualistic lens through which emotions have often been examined, this study explores emotions as part of the organizational context in which they emerge. Programmatic…

  9. Journal Article

    Impact of brand authenticity, trust in companies, and organizational cynicism perceived by customers on attitudinal and behavioral loyalty in SMEs

    Pilar Pulido-Ramírez; Carlos Almanza-Junco; Mauricio Castillo-Vergara

    Management Letters/Cuadernos de Gestión, Vol. 26 No. 2 · 2026 · Spanish · DOAJ Scopus

    This study investigates the impact of brand authenticity, trust in companies, and organizational cynicism on customers’ attitudinal and behavioral loyalty in SMEs. In a competitive business environment, the lack of authenticity and trust is recognized as a factor that undermines customer loyalty…

  10. Journal Article

    Developing and validating a scale to assess customer experience during the order fulfillment process in the e-commerce context

    Natalia Kravchenko; Vera Butkouskaya; Olga Oyner et al.

    Management Letters/Cuadernos de Gestión, Vol. 26 No. 1 · 2026 · Spanish · DOAJ Scopus

    This study develops and validates a novel multidimensional scale for assessing customer experience during the order fulfillment process in e-commerce, addressing the lack of measurement tools focused on the post-purchase stage. While prior research has mainly examined operational metrics such as…

  11. Journal Article

    How Does Social Identity Influence Experiential Value, Customer Satisfaction, and Post-Purchase Intentions in Portuguese Slow Food Restaurants?

    Mariana Santos; Ana Dopico-Parada; Pablo Cabanelas

    Management Letters/Cuadernos de Gestión, Vol. 26 No. 1 · 2026 · Spanish · DOAJ Scopus

    Although social identity has been previously studied, its connections with experiential value, customer satisfaction, and post-purchase intention remain unclear and deserve further investigation. Aiming at clarifying this relationship, a model grounded in social identity theory examines how social…

  12. Journal Article

    From Click to Visit: The Role of eWOM in the Choice of Spa Tourism Destinations under Information Acceptance Models

    Alberto Azuara-Grande; José Ramón Sarmiento-Guede; José Antonio Fraiz-Brea

    Management Letters/Cuadernos de Gestión, Vol. 26 No. 1 · 2026 · Spanish · DOAJ Scopus

    This study analyzes how tourists evaluate, accept, and use electronic word-of-mouth (eWOM) when choosing spa destinations, focusing on a wellness context where credibility, trust, and experiential relevance strongly shape decision-making. Drawing on an adaptation of the Information Acceptance Model…

  13. Journal Article

    Corporate social performance as a market force: Analysing its impact on stocks’ tail risk and upside potential in the Spanish equity market

    Julen Galarza-Maria; Eduardo Ortas; José M. Moneva

    Management Letters/Cuadernos de Gestión, Vol. 26 No. 1 · 2026 · Spanish · DOAJ Scopus

    This study examines the impact of corporate social performance (CSP) and its subdimensions (workforce, human rights, community, and product responsibility) on firms’ tail risk and upside potential in the Spanish stock market. Focusing on the period from 2014 to 2021, annual corporate financial…

  14. Journal Article

    The Impact of Quality of Financial Information on the Decline of Food Manufacturing Companies in the European Union

    Masidivinga Landu; Jorge H. Mota; Ana Maria Bandeira et al.

    Management Letters/Cuadernos de Gestión, Vol. 26 No. 1 · 2026 · Spanish · DOAJ Scopus

    This study examines the relationship between quality of financial information (QFI) and the probability of corporate decline in the food manufacturing sector within the European Union (EU) controlled by a set of internal (age, size, liquidity, return on assets, and debt) and external (gross…

  15. Journal Article

    Analysis of forgotten incidences on knowledge transfer and management skills in Tunja SME’s

    Fabio Blanco-Mesa; Karen López-Rodríguez; Jheisson Abril-Teatin et al.

    Management Letters/Cuadernos de Gestión, Vol. 26 No. 1 · 2026 · Spanish · DOAJ Scopus

    The main objective of this research is to examine the forgotten incidences in knowledge transfer and management skills within small and medium-sized enterprises (SMEs) in Tunja. The study employs the Experton method, distance measures, and forgotten effects theory to identify secondary-generation…

  16. Journal Article

    Systematic literature review on the impact of multifunctional training on organizational resilience

    Sofía García-Manglano; Julien Maheut; Julio Juan Garcia-Sabater et al.

    Management Letters/Cuadernos de Gestión, Vol. 26 No. 1 · 2026 · Spanish · DOAJ Scopus

    This systematic literature review examines how multifunctional training (MT) contributes to organisational resilience (OR) and how this relationship has been modelled and measured. Following PRISMA procedures, 87 studies were synthesised through descriptive analysis and a structured qualitative…

  17. Journal Article

    Rethinking Business Valuation: A Bibliometric Review of Intangible Elements as Key Value Drivers. The Role of Managers in Value Creation

    Arkaitz Bañuelos Campo; Juan Carlos Ayala Calvo

    Management Letters/Cuadernos de Gestión, Vol. 25 No. 2 · 2025 · Spanish · DOAJ Scopus

    Traditional business valuation methods do not consider most intangibles that affect the value of the company, although they are considered as key elements by both researchers and practitioners. Research in this field is not consolidated yet and although some authors have attempted to address this…

  18. Journal Article

    Driving sustainability: Green drivers and practices in the textile-fashion industry

    Juan C. Real; Ignacio Cepeda-Carrión; Silvia Pérez-Bou

    Management Letters/Cuadernos de Gestión, Vol. 25 No. 2 · 2025 · Spanish · DOAJ Scopus

    This study aims to identify the main drivers that influence internal GSCM (Green Supply Chain Management) practices undertaken by companies in the textile-fashion sector in Spain. Additionally, it examines how these companies leverage these practices to enhance both economic and environmental…

  19. Journal Article

    Advances of Artificial Intelligence in Organizational Project Management: A Systematic Literature Review

    Lady-Joana Rodríguez; Nicolás Sarache-Ossa; William Sarache et al.

    Management Letters/Cuadernos de Gestión, Vol. 25 No. 2 · 2025 · Spanish · DOAJ Scopus

    Organizational project management (OPM) encompasses three key domains: program management, portfolio management, and project management (PM), in addition to organizational enablers. Research indicates increasing application of artificial intelligence (AI) technologies within OPM. However, an…

  20. Journal Article

    Bricoleur mindset in sales: Empowering trade fair performance

    Pedro Mendonça Silva; Visar Rrustemi; José Freitas Santos

    Management Letters/Cuadernos de Gestión, Vol. 25 No. 2 · 2025 · Spanish · DOAJ Scopus

    A significant advantage in a constantly evolving trade fair environment is the bricoleur mind set. This is particularly relevant for a company deserving to participate in a trade fair but face challenges such as intense competition, resource allocation problems, and the need for adaptability. This…