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Jurnal Manajemen
ISSN 1410-3583 · Universitas Tarumanagara · 351 artikel di indeks
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Artikel Jurnal
Green Economy Improves SME Performance Through Green Organizational Citizenship Behavior
This study examines how a green-economy orientation enhances sustainable business performance through the mediating role of Green Organizational Citizenship Behavior (GOCB) among employees of Indonesian SMEs. As SMEs face rising expectations to embed environmental sustainability in daily…
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Modifying TRA to Predict Indonesians’ Buying and Consumption Behavior toward Traditional Foods
This study aims to modify and expand the theory of reasoned action (TRA) framework by segregating attitude into two distinct variables: attitude toward cultural values and attitude toward health risks. Additionally, alongside subjective norms, this research aims to determine how these factors…
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Excessive Product Packaging and Brand Credibility in The Bottled Water Industry
This study investigates the influence of excessive product packaging (EPP) on consumers' perceptions of greenwashing, green confusion, and green skepticism, and their implications for green brand equity (GBEQ), examining brand credibility as a moderator in the Indonesian bottled water market. A…
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Artikel Jurnal
Customer Satisfaction, Digital Marketing, and Performance of NIB-Registered Culinary Micro-Enterprises
This study examines how product quality, service quality, product innovation, customer satisfaction, and digital marketing explain the marketing performance of NIB-registered culinary micro-enterprises in Tanjungpinang City. A quantitative explanatory survey involved 117 owners or managers selected…
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Digital Payment Loyalty Across Generations: Evidence from QRIS Users
The rapid expansion of digital payment systems has accelerated the transition toward a cashless ecosystem in Indonesia, particularly through the adoption of the Quick Response Code Indonesian Standard (QRIS). However, limited studies examine how digital payment loyalty is formed. This study…
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Determinants of Indonesian Bank Profitability Across Pandemic and Non-Pandemic Periods
Bank profitability is influenced by bank-specific conditions, macroeconomic changes, and economic disruptions. This study examines the short-run dynamic effects of credit distribution, operating expenses to operating income, capital adequacy, inflation, and the COVID-19 pandemic on return on assets…
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Artikel Jurnal
Work Environment, Employee Training, and Performance: Mediating Role of Job Satisfaction
This study investigates whether workplace conditions and employee training are associated with the performance of employees working in three-star hotels in Batam City, Indonesia, and whether job satisfaction helps explain these relationships. Employing a cross-sectional, quantitative design, this…
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Transformational Leadership, Organizational Culture, Compensation Affecting Lecturers' Academic Promotion via Self-Efficacy
This study explores how transformational leadership, organizational culture, and compensation influence lecturers’ interest in pursuing academic promotion to the rank of Associate Professor in private higher education institutions, while considering self-efficacy as an important mediating factor…
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Why Income Is Not Enough: Financial Literacy Drives Household Saving in Demak
This study investigates why income is not sufficient to strengthen household saving by examining the roles of education, work, and financial literacy among rural households in Demak, Indonesia. The research addresses the relationships among education, work, income, financial literacy, and household…
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Artikel Jurnal
Factors Influencing SME Capital Access: Moderating Role of Bookkeeping Skills
This study examines the factors influencing access to capital among Micro, Small, and Medium Enterprises (MSMEs), focusing on financial statements, financial behavior, accounting knowledge, financial technology, and bookkeeping skills. It also investigates the moderating role of bookkeeping skills…
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Artikel Jurnal
Harmonious Environmental Passion Mediating Green HRM, Self-Efficacy, and Values
The service sector, especially hospitality, faces sustainability challenges from regulations and consumer demands. GHRM is a key strategy to promote green behavior and sustainable performance. This study examines Harmonious Environmental Passion (HEP) as a mediator between GHRM and Green…
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Artikel Jurnal
Building the Brand Image: An Empirical Examination of Antecedents and Consequences
This study aims to analyze the effect of service quality on student satisfaction and its impact on the brand image of private universities in North Sumatra, with word of mouth (WOM) as a mediating variable. This study uses a quantitative approach with a survey method of active students from several…
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Artikel Jurnal
From Entrepreneurship to Performance: A Capability Chain Perspective in Culinary SMEs
This study investigates the determinants of business performance in the culinary SME sector by developing an integrated capability chain model. The research addresses the challenge of enhancing performance through the interplay of entrepreneurship, human resource quality, networking capability, and…
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Artikel Jurnal
How Workload Leads to Burnout: The Mediating Roles of Job Stress and Work-Life Balance
This study aims to analyze the effect of workload on burnout, with job stress and work-life balance as mediating variables. The data consisted of 235 employees, whose information was obtained through an online questionnaire that distributed to civil servants at BPS (Badan Pusat Statistik)…
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Artikel Jurnal
Trust as a Mediator Between Personalization and Customer Loyalty in Indonesian E-Commerce
Southeast Asia’s booming e-commerce industry underscores consumer loyalty as a strategic asset. Leading Indonesian platforms employ algorithmic personalization to tailor recommendations and interfaces, yet the role of trust in converting personalization into loyalty remains underexplored. Drawing…
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Artikel Jurnal
Belief and Boundary Controls on Employee and Bank Performance
This study examines the effects of belief and boundary control systems, two dimensions of Simons’ levers of control, on employee and banking performance in a regional development bank. Data were collected from 60 employees of Bank Pembangunan Daerah (BPD) Jambi and analyzed using SEM–PLS. The…
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Capital Structure, Return on Equity, Earnings Per Share on Firm Value Through Stock Return
This study aims to analyze the influence of Debt to Equity Ratio, Return on Equity, and Earnings per Share on company value, and to evaluate the role of Stock Return as a moderating variable for companies in the health sub-sector on the Indonesia Stock Exchange. This study uses a quantitative…
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Artikel Jurnal
Employee Performance: Is Mediation by Innovation Possible?
The construction services sector plays a crucial role in boosting Indonesia's economic growth. The object of this study is a construction services company operating in Java, which currently has approximately 200 employees spread across various projects and locations. This study examines the factors…
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Artikel Jurnal
MSMEs Sales Products Marketing Performance Increasement Based on The Use of QRIS
One important financial technology instrument that improves marketing performance is the Quick Response Code Indonesian Standard (QRIS), particularly for Micro, Small and Medium Enterprises (MSMEs). This digital payment technique not only facilitates transactions, but it also aids in bigger…
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Artikel Jurnal
Digital Tourism Promotion: Social Media, E-WOM, and Celebrity Endorsement in Jakarta
The COVID-19 pandemic has caused unprecedented disruptions to the global tourism industry, with the absence of tourists and flight restrictions exacerbating challenges for tourism-dependent economies like Indonesia. This study examines the socio-economic impact of the pandemic on Jakarta's tourism…