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Jurnal

Business Excellence and Management

ISSN 2248-1354 · Bucharest University of Economic Studies · 423 artikel di indeks

  1. Artikel Jurnal Teks lengkap

    PLANNING SUSTAINABLE WINE TOURISM IN TANZANIA: AN EXPERT-WEIGHTED VALUE CHAIN APPROACH

    Galinoma Gahele LUBAWA

    Business Excellence and Management, Vol. 16 No. S.I.6 · 2026 · Inggris · DOAJ

    Wine tourism is increasingly recognised as a strategic pathway for diversifying rural economies and enhancing destination competitiveness; however, its development in emerging destinations remains weakly structured and under-researched. This study examines how wine tourism in Tanzania can be…

  2. Artikel Jurnal Teks lengkap

    QUALITY OF LIFE AND EDUCATION: PATTERNS, RESEARCH TRENDS, AND OVERLAPS

    Ina NIMERENCO; Raluca Mihaela DRĂCEA; Carmen Lenuța TRICĂ dkk.

    Business Excellence and Management, Vol. 16 No. S.I.6 · 2026 · Inggris · DOAJ

    The link between quality of life and education has attracted increasing interest from the scientific community, but the intersection between the two fields remains underexplored. The aim of this study is to map the intersection of research in this field through a bibliometric analysis, aiming to…

  3. Artikel Jurnal Teks lengkap

    EFFECTS OF PROJECT MANAGEMENT PRACTICES ON THE PERFORMANCE OF PUBLIC PROJECTS IN TANZANIA

    Peter KISOBERE; Lwidiko BADI

    Business Excellence and Management, Vol. 16 No. 1 · 2026 · Inggris · DOAJ

    This study assessed the effect of project management practices on the performance of public projects in Tanzania. The study employed a mixed-methods approach, combining quantitative surveys and qualitative interviews with project managers, government officials, and other stakeholders across…

  4. Artikel Jurnal Teks lengkap

    INFLUENCE OF HUMAN CAPITAL ON PERFORMANCE OF PUBLIC UNIVERSITIES IN WESTERN REGION, KENYA

    Mudi Titus INGOSI; Jackline Akoth ODERO

    Business Excellence and Management, Vol. 16 No. 1 · 2026 · Inggris · DOAJ

    The study examined the influence of human capital on performance of Public Universities in Western Region, Kenya. The study adopted descriptive and correlational research designs. The study targeted 160 respondents from four public universities in western region Kenya. Stratified and simple random…

  5. Artikel Jurnal Teks lengkap

    ANALYSING THE POST-EFFECTS OF COVID-19 ON FMCG SMES IN GAUTENG PROVINCE, SOUTH AFRICA

    Cleopatra Moipone MATLI; Tshepo TLAPANA; Nomkhosi Pearl SHANDU dkk.

    Business Excellence and Management, Vol. 16 No. 1 · 2026 · Inggris · DOAJ

    This study examines the post-pandemic effects of COVID-19 on small and medium-sized enterprises (SMEs) in the fast-moving consumer goods (FMCG) sector in Gauteng Province, South Africa. The aim of this research is to bridge a gap in the existing literature on FMCG shopping habits, particularly in…

  6. Artikel Jurnal Teks lengkap

    UNDERSTANDING HOW TRAINING AND DEVELOPMENT INFLUENCE EMPLOYEE RETENTION: THE MEDIATING ROLES OF ORGANIZATIONAL CULTURE AND SATISFACTION

    Shahedul Alam KHAN; Md. Abdul Muhith CHOWDHURY; Md. Amir HUSHEN

    Business Excellence and Management, Vol. 16 No. 1 · 2026 · Inggris · DOAJ

    The purpose of this study is to analyze the serial mediation effects of organizational environment, culture, and employee satisfaction on the relationship between training and development and employee retention. Based on organizational equilibrium theory and psychological contract theory, a…

  7. Artikel Jurnal Teks lengkap

    LEADERSHIP COMMUNICATION AND TEAM PERFORMANCE IN DYNAMIC ENVIRONMENTS

    Costin Andrei BUTA; Irina BADIU

    Business Excellence and Management, Vol. 16 No. 1 · 2026 · Inggris · DOAJ

    This paper synthesizes research published between 2000 and 2025 on how leadership communication affects team performance in dynamic environments. Drawing on evidence across management, organizational behavior, and communication studies, the review identifies six recurring communication practices…

  8. Artikel Jurnal Teks lengkap

    IMPACT OF INDUSTRY 4.0 ON THE INTEGRATION OF SMES INTO GVCS: A SYSTEMATIC LITERATURE REVIEW

    Kgotso TSOAI; Arnesh TELUKDARIE; Megashnee MUNSAMY dkk.

    Business Excellence and Management, Vol. 16 No. 1 · 2026 · Inggris · DOAJ

    The study aims to investigate the integration of Small and Medium-sized Enterprises (SMEs) into global value chains (GVCs) with Industry 4.0 enablement. This integration is essential, yet research on the comprehensive application of Industry 4.0 digital technologies for this purpose is limited…

  9. Artikel Jurnal Teks lengkap

    FACTORS INFLUENCING DIGITAL MATURITY PROGRESSION IN EMERGING MARKETS

    Manal LAOUAR; Yahia BOUKERCH

    Business Excellence and Management, Vol. 16 No. 1 · 2026 · Inggris · DOAJ

    The topic of digital maturity has gained significant attention in both academic and practitioners’ discourses. Despite this growing attention yet few studies explore the factors that influence digital maturity progression within an emerging setting and identify its contextual nuances. Accordingly…

  10. Artikel Jurnal Teks lengkap

    MOTIVATION AND PERFORMANCE OF EMPLOYEES FROM GENERATIONS Y AND Z: CHALLENGES, STRATEGIES, AND MODERN SOLUTIONS

    Alexandru BOMBARIU

    Business Excellence and Management, Vol. 16 No. S.I.6 · 2026 · Inggris · DOAJ

    Employee motivation and performance are undergoing significant transformation under the combined influence of generational shifts, geopolitical instability, and rapid technological advancement. This article examines the motivational drivers and performance patterns of Generations Y and Z within a…

  11. Artikel Jurnal Teks lengkap

    WORK-LIFE BALANCE AND JOB PERFORMANCE OF WOMEN ACADEMICS IN SELECTED UNIVERSITIES

    Hazel MUBANGO; Hlanganipai NGIRANDE; Kathutshelo KHASHANE

    Business Excellence and Management, Vol. 16 No. 3 · 2026 · Inggris · DOAJ

    The emergence of the Coronavirus 19 (COVID-19) pandemic disturbed socio-economic activities in both formal and non-formal education globally. Working from home was unavoidable and it affected academics’ work-life balance, thereby compromising academic performance. The main purpose of this study was…

  12. Artikel Jurnal Teks lengkap

    DOES MENTOR COMMUNICATION QUALITY DRIVE RETENTION? EVIDENCE FROM AN ENGINEERING R&D DEPARTMENT

    Elisabeta Irina MORAR; Maria MORTAN; Vincențiu VEREȘ

    Business Excellence and Management, Vol. 16 No. 3 · 2026 · Inggris · DOAJ

    This paper investigates the relationship between communication quality within mentoring programs and employee retention outcomes in a knowledge-intensive engineering context. A quantitative, cross-sectional single-case study was conducted in the eBike Battery Pack department (EB-BP/ENG-RO) of Bosch…

  13. Artikel Jurnal Teks lengkap

    INNOVATION IN THE ALGERIAN ELECTRONICS INDUSTRY: INTERNAL STRATEGIES AND ECOSYSTEM LIMITATIONS

    Nacer Eddine BOUCHICHA; Hemza GUERNOUB

    Business Excellence and Management, Vol. 16 No. 3 · 2026 · Inggris · DOAJ

    Innovation is generally understood as a collective process, embedded in networks of actors through which knowledge is co-created and transformed into innovation. This article aims to examine the development of innovation in the electronics industry in Algeria and its relationship with the sector’s…

  14. Artikel Jurnal Teks lengkap

    MARKETING STRATEGIES FOR OPERA INSTITUTIONS IN THE EXPERIENCE ECONOMY

    Oana VOICULET

    Business Excellence and Management, Vol. 16 No. 3 · 2026 · Inggris · DOAJ

    This study examines how leading European opera houses translate the experience-economy perspective into marketing practice. A qualitative multiple-case design compares the Paris Opera, the Vienna State Opera, and Teatro alla Scala. The cases were selected through explicit criteria covering…

  15. Artikel Jurnal Teks lengkap

    FLEXIBILITY, SATISFACTION, AND THE PERFORMANCE OF RIDE-HAILING PLATFORM JOB

    Brian ALVARO; Wahyudi WIBOWO; Annisa Alfa SETYAWAN

    Business Excellence and Management, Vol. 16 No. 3 · 2026 · Inggris · DOAJ

    This study examines the influence of work motivation, flexible working hours, and job satisfaction on the performance of ride-hailing platform jobs in emerging economies, thereby addressing the issue of global algorithmic flexibility paradox in digital platform economy. A causal-explanatory…

  16. Artikel Jurnal Teks lengkap

    UNIVERSITY ENTREPRENEURSHIP TRAINING AS A LEVER FOR THE PROFESSIONAL INTEGRATION OF GRADUATES IN ALGERIA

    Kahina AHMEDI; Amina SMADI

    Business Excellence and Management, Vol. 16 No. 3 · 2026 · Inggris · DOAJ

    In Algeria, persistent unemployment among higher education graduates and weak professional integration have prompted public authorities and universities to promote entrepreneurship as a strategic alternative. This study examines the role of university entrepreneurial training delivered through…

  17. Artikel Jurnal Teks lengkap

    ASSESSING THE IMPACT OF PHYSICAL EXERCISE ON WORK PERFORMANCE AND JOB SATISFACTION

    Riju AHMED; Md. Abdul Muhith CHOWDHURY; Sunny Ahmed RIFAT dkk.

    Business Excellence and Management, Vol. 16 No. 3 · 2026 · Inggris · DOAJ

    The importance of physical well-being in augmenting work performance has increased in recent years and has drawn considerable academic interest. This study assessed the perceived association of regular physical exercise with work performance and job satisfaction among professionals working in…

  18. Artikel Jurnal Teks lengkap

    AUTOMATED DECISION FLOW FOR MOBILE TELEPHONY SERVICES BASED ON BLOCKCHAIN AND ARTIFICIAL INTELLIGENCE

    Mihai ANDRONICEANU

    Business Excellence and Management, Vol. 16 No. S.I.6 · 2026 · Inggris · DOAJ

    The paper presents the development and validation of an integrated digital ecosystem, built on blockchain technology and artificial intelligence, designed to optimize the acquisition, monitoring and management processes of mobile telephony services in public institutions. The research starts from…

  19. Artikel Jurnal Teks lengkap

    DEVELOPING ADAPTABLE AND EFFECTIVE LEADERS: A PRACTICAL APPROACH IN THE ERA OF UNCERTAINTY

    Robert-Daniel TALPALARIU; Andreea-Angela ȘEULEAN

    Business Excellence and Management, Vol. 16 No. S.I.6 · 2026 · Inggris · DOAJ

    This paper aims to explore how adaptive leadership can be implemented in practice, based on practitioners’ viewpoints in particular organizational contexts across various industries and areas of activity. A qualitative research methodology was used, centred on in-depth interviews with…

  20. Artikel Jurnal Teks lengkap

    AI DRIVEN CUSTOMER RELATIONSHIP MANAGEMENT AS A TOOL FOR MANAGERIAL AGILITY UNDER ECONOMIC UNCERTAINTY AND DIGITAL DISRUPTION: A SYSTEMATIC LITERATURE REVIEW

    Erick Nicolae FURDUESCU

    Business Excellence and Management, Vol. 16 No. S.I.6 · 2026 · Inggris · DOAJ

    This paper examines how Customer Relationship Management (CRM) is being transformed by Artificial Intelligence (AI) into a managerial instrument for agility in periods marked by economic uncertainty and digital disruption. In unstable markets, customers become more selective, less predictable and…