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Malacca
ISSN 3047-8782 · Yayasan Pendidikan Islam Bustanul Ulum Mojokerto, Jawa Timur, Indonesia · 28 artikel di indeks
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Artikel Jurnal
Service Experience and Customer Loyalty to Telecommunication Networks: Evidence from Akwa Ibom State, Nigeria
The main aim of this study was to investigate the influence of service experience on customer loyalty to telecommunication networks in Uyo, Akwa Ibom State. Fair tariff plans and quality network service were considered indicators of service experience and measured against customer loyalty. The…
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Training Needs Assessment and Employee Skills Acquisition: Systematic Review of Strategies, Outcomes, and Best Practices
The implications of Industry 4.0 for workforce reskilling in Sub-Saharan Africa, highlighting both the potential and the challenges necessitate significant employee’s skills development. This highlights the importance of Training Needs Assessment (TNA) in aligning skills with labor market demands…
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The Influence of Service Quality Dimensions (Tangible, Emphaty, Responsiveness, Reliability, And Assurance) on Customer Satisfaction (A Study at the Depot Titik Koempoel Pandaan)
This study aims to analyze the influence of service quality dimensions, namely tangible, reliability, responsiveness, assurance, and empathy, on customer satisfaction at Depot Titik Koempoel Pandaan. The study employed a quantitative associative approach. The sample consisted of 100 respondents…
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Economic Protective Strategy in Building Pesantren Independence: A Case Study of Pesantren Misbahul Ulum, Aceh, Indonesia
This study identifies and develops a model of economic protective strategy aimed at enhancing the institutional independence of Islamic boarding schools (pesantren), using Pesantren Misbahul Ulum (PMMU) in Aceh, Indonesia, as an empirical case. Employing a qualitative, descriptive single-case…
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Darfiq's Cross-Marketing Strategy in Facing Competition
Every business must be able to make itself a winner in a market that is always changing rapidly. One of them is by implementing a marketing strategy. However, in reality, several problems occur in the market, including excess capacity resulting in hyper-competition; Too many chasing customers whose…
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Understanding Turnover Culture in Organizations: A Literature Review
Employee turnover is a critical issue in human resource management, with significant implications for organizational performance, culture, and sustainability. This article explores the concept of turnover culture, defined as the shared beliefs, norms, and practices within an organization that…
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An In-Depth Look at How to Run Strategies Using Social Media and New Ideas from Companies
This research aims to gain a deeper understanding of the use of social media and business innovation in company growth strategies. Researchers applied qualitative research methodology, using semi-structured interview techniques to examine follow-up questions that could answer the study's…
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Integration of Blockchain Technology in Village Fund Management Based on Sharia Economics
This research aims to analyze the potential integration of blockchain technology in the management of village funds based on sharia economy to improve transparency, accountability, and compliance with sharia principles. The main issues raised are the lack of transparency in the allocation of…
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Management and Multiple Large Shareholders Impact Listed on FnB Firms' Transparency
Several researches have been conducted that aim to give a better explanation of audit quality, the majority of which are investigating the influence auditor and his work can have on the quality of his work. Contrastingly, this study seeks to investigate how those factors outside the influence of…
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Leadership's Approach to Overcoming Resistance to Organizational Change
There is a lack of transparency in the communication of many decisions to staff, as well as inadequate capabilities, and the findings of Lurah's research remain closed. Good communication, whether with employees or the general public, will influence the development of the planned work program, the…
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Encouraging Young Entrepreneurs to Take Over Family Businesses
Naturally, they are crucial to the continuation of the family firm, being young people who inherited it and living in a Strategic location. Also, whether or not they are prepared to take risks as entrepreneurs will determine the long-term viability of the industrial park. A qualitative technique is…
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Assistance in Financial Management in Tourism Village in Banyuwangi: A Literature Study
This study explores the role of financial management assistance in enhancing the sustainability and economic growth of tourism villages in Banyuwangi, Indonesia. Through a literature review of studies published between 2020 and 2024, this article identifies key strategies, challenges, and…
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Determinant Factors of Company Value
This study aims to analyze the effect of dividend policy and Corporate Social Responsibility on company value. The population of this study is food and beverage companies registered with ISSI for the 2019-2023 period totaling 30 companies. The sample was determined based on the criteria so that a…
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Pick-Up Strategy in Increasing Customer Attraction to Save at PT BPRS Mitra Harmoni Malang City
This study discusses the implementation of the pick-up strategy by PT BPRS Mitra Harmoni Kota Malang in increasing interest and number of customers, especially among traders and MSMEs. This strategy involves a direct and personalized approach through market promotions, visits to business locations…
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Integrating Human Factors and Safety Management Frameworks in Maritime Occupational Accidents: Evidence from Indonesia (2003–2019)
Abstract Maritime occupational safety remains a critical issue for Indonesia as an archipelagic nation heavily dependent on sea transportation. This study investigates the causal patterns of maritime occupational accidents in Indonesian waters from 2003 to 2019 by integrating official accident…
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Indonesian MSMEs' Survival Strategies in Facing Global Competition: A Systematic Literature Review
Micro, Small, and Medium Enterprises (MSMEs) play a crucial role in the Indonesian economy. However, this sector is currently facing significant pressure due to increasing global competition. This study aims to analyze and assess the various strategies implemented by MSMEs in Indonesia to maintain…
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Halal Certification and Value Addition for MSME Products: A Literature Review on Government Initiatives and Regulatory Frameworks
This study aims to explore the role of halal certification in enhancing the value of Micro, Small, and Medium Enterprises (MSMEs) products through a review of existing literature and policy frameworks in Indonesia. The research adopts a qualitative systematic literature review method by analyzing…
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The Adoption of Digital Marketing by MSMEs Selling Halal Products: Opportunities and Challenges
The digital economy's rapid growth is reshaping global business practices, presenting unique opportunities and challenges for Micro, Small, and Medium Enterprises (MSMEs). In Muslim-majority countries like Indonesia and Nigeria, halal-based MSMEs are crucial to economic development. This study…
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Congregation-Based Service Financing Scheme (LASISMA) in Improving Customer Business at BMT NU Larangan Pamekasan Branch
Financing is one that is really needed by the community to meet their needs, one of which is the financing contained in the BMT NU larangan branch, namely congregation-based service financing (LASISMA), this financing uses the Al qordhul Hasan contract and customers or partners increase every year…
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Optimization of Gold Pawn Product Advantages to Increase Customer Base
The objective of this study is to examine the main characteristics that impact customer satisfaction with pawn products at BPRS Bhakti Sumekar, with a specific focus on its Waru Branch. Data for this study were gathered using a qualitative descriptive approach, through interviews conducted with the…